Privacy Policy

      1. Responsible Entity

The entity responsible for collecting, processing, and using your personal data is Roth & Kaiser limited, located at RM 509, 5/F, THE CLOUD, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong. For any inquiries regarding data protection, you can contact us at support@icazee.com.

  1. Collection and Processing of Personal Data

We process your personal data in compliance with the applicable data protection laws. Below, we outline the types of data we collect, why we collect them, and how we use them.

Automatically collected data includes device information such as browser type, IP address, time zone, and cookie data. We also collect usage data, including the pages you visit, products you view, how you arrived at our site, and your interactions with our website. These data points are gathered using cookies, log files, web beacons, tracking pixels, or similar technologies.

Data you provide to us includes your full name, billing and shipping address, payment information (such as credit card or PayPal details), email address, and phone number when you place an order or contact us.

We collect and process your data for order fulfillment, shipping arrangements, and invoicing. We also use your data to analyze and improve our services and marketing campaigns. For certain marketing activities, we require your explicit consent.

  1. Use of Personal Data

Your data is used to process and complete your orders, enhance our services and user experience, analyze user behavior, and provide targeted advertising through platforms like TikTok, Facebook, and Google. Your data will never be sold or used for other purposes without your consent.

  1. Cookies and Tracking Technologies

We use essential cookies for website functionality, analytics cookies to analyze visitor behavior, and marketing cookies for personalized advertising. When you visit our website, a cookie banner allows you to accept or adjust your cookie preferences. More information on cookie management can be found at allaboutcookies.org.

  1. Sharing of Personal Data

We share your data only when necessary, such as with shipping and payment providers for order processing. We may also share data with analytics and marketing platforms like Google, Facebook, and TikTok to optimize our advertising campaigns. If data is processed outside Hong Kong or the European Economic Area, we ensure adequate safeguards like standard contractual clauses (SCCs) are in place.

  1. User Rights

You have the right to access, correct, and delete your personal data, as well as the right to object to data processing, especially for marketing purposes. To exercise your rights, contact us at support@icazee.com. We will respond within the legally required timeframe.

  1. Data Storage

We retain order data only as long as necessary for processing and legal compliance. Marketing data is stored until you withdraw your consent.

  1. Data Protection with Third-Party Services

We use technologies like TikTok Pixel, Facebook Pixel, and Google Analytics to analyze campaign performance. You can limit data use through the respective platforms' ad settings.

  1. Data Security

We implement technical and organizational measures to protect your data from loss, misuse, and unauthorized access. These measures are regularly reviewed and updated.

  1. Changes to the Privacy Policy

We reserve the right to update this privacy policy to reflect legal or service changes. The latest version is always available on our website.